How do I cancel my subscription?

You can cancel your subscription to the service at any time. Please note that you must cancel your subscription before it renews for a subsequent term in order to avoid being charged for the next month.

How you cancel your account will depend on where you initially subscribed. For example, if purchased via the iTunes App Store you will need to cancel via the iTunes App Store.

If purchased via the iTunes App Store:

• Please visit https://support.apple.com/en-us/HT202039 for information on how to cancel. Univision NOW is not able to cancel your subscription for you, if you purchase through iTunes.

If purchased via the Google Play Store:

• Please visit https://support.google.com/googleplay/answer/7018481 for information on how to cancel. Univision NOW is not able to cancel your subscription for you, if you purchase through Google.

If purchased via the web (desktop or mobile):

1. Click the account button (icon of a person) in the top right corner or click here.
2. Click on "My Subscription" in the menu..
3. Click on "Cancel Subscription".

If purchased via Roku

• From your Device:
  
  1. Press the home button on your Roku remote.
  2. Navigate the channel grid and highlight the Univision NOW app.
  3. Press the star button (*) on the Roku remote to open the options menu.
  4. To unsubscribe, select Manage Subscription. A message appears telling you how long you can continue to access the content and services.
  5. Confirm by selecting Cancel subscription. A new message appears confirming the cancellation, along with a reminder of the date when you will no longer have access to the subscription.
  6. Select Done.

• From the Web:
  1. Go to my.roku.com on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Click or tap Manage your subscriptions.
  4. After the My subscriptions page loads, you will see all subscriptions billed by Roku, along with terms and renewal date.
  5. Choose the desired subscription and select Unsubscribe to cancel.